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File A Claim

How to Start a Repair Claim for an ACC Customer

If you need Towing or Mobile Roadservice please call 1-888-890-1743 for 24/7 assistance. Please have your member number available.

We are happy to assist our customers 24 Hours a Day - 7 days per week in filing claims with all plan administrators we represent.

The agreement holder will need to authorize you to diagnose the problem before we will issue an approval.

When contacting us you will need their name, agreement number and current mileage, a brief description of the problem and when it first occurred, and a breakdown of parts and labor including any part numbers. 

You can contact us by any of the following methods:

  • 1. Fill out the Online Claim Form Below
  • 2. Fax a Work Order with a Diagnosis and Parts and Labor Estimate to 1-317-855-9007
  • 3. Email the work order to us at claims@accws.com 

    4. When Calling us for Payment, We will always ask for a copy of your RO or a estimate of repairs for the vehicle including a parts and labor breakdown to be either faxed or e-mailed to us First at: Fax: 1-317-855-9007 or E-mail: claims@accws.com 
    ACC Online Warranty Claim Form





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    *** NOTE: Not available where prohibited - Not Available to Florida Residents. All offers are void where not allowed.

    **All state laws apply. Certain federal laws may also apply. Contact us for more info at info@accws.com

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    To obtain a free copy of any warranty by mail please send a request to: Warranty Requests at The Acc Warranty Group, 8888 Keystone Crossing, 13th Floor, Indianapolis Indiana 46240 stating your request along with your name and a self-addressed stamped envelope.



    * This is an overview of coverage only - not an actual warranty or service plan.

    ** You must refer to the actual vehicle service contract to obtain specific information about definitions; terms and conditions; coverages; benefits; claim instructions; exclusions; and special state requirements.

    We use the term "extended warranty" and "warranty"interchangeably with the term "service plan - extended service plan - vehicle service contract - service contract," variations thereof, or "VSC," throughout the web site.



    Definitions are explained in this site under Magnuson-Moss. 

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    **All Quotes are non-binding and are based upon the accuracy of information you have provided to us.

    **All applications are submitted to the administrator of their respective company for verification and acceptance.

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    **Some plans require an acceped vehicle inspection report prior to a claim being honored and/or a 30 day and 1000 mile waiting period.

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    ACC

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